Shipping policy

At Sweetfirmations, we’re committed to delivering joy—freshly baked and beautifully packaged—right to your doorstep!

📦 Processing Time

All orders are freshly prepared and packaged with care. Please allow 2–4 business days for processing before your order ships. For custom cake inquiries or dessert cart bookings, we may require additional lead time, which will be communicated at the time of booking.

🚚 Shipping Methods & Delivery

We currently offer the following shipping options:

• Standard Shipping: 3–7 business days (after processing)

• Express Shipping: 1–3 business days (available for select products)

Delivery times may vary based on your location and carrier delays.

🎯 Local Pickup or Delivery

If you're located nearby, we offer:

• Local Pickup (at checkout)

• Local Delivery (for qualifying zip codes; additional fee may apply)

We'll contact you to coordinate pickup/delivery time once your order is ready.

🌎 Shipping Areas

We currently ship within [Insert Country, e.g., the U.S. only]. For international or bulk shipping inquiries, please contact us directly before placing an order.

🍪 Perishable Goods Disclaimer

Since many of our products are perishable, we recommend being available on the expected delivery date. We are not responsible for packages left unattended or delays caused by incorrect shipping details.

❗ Shipping Issues

If your order arrives damaged or doesn't show up, please contact us within 48 hours at [your email] with your order number and photos if applicable. We’ll do our best to make it right.